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April 27, 2025April 27, 2025Retail, Strategy

2025 Retail Revenue Drivers

12 ways retailers and brands are growing their revenue in 2025

It’s time to grow the top line. 📈 As tariffs and inflation erode margins, retailers and brands of all sizes are looking […]

April 21, 2025April 21, 2025Change Management, Retail, Strategy

Retail in 2025 – Porter’s 5 Forces Highlights Reel

Retail market factors are highly volatile in 2025. To go from chaos to clarity, let’s break it down using the Porter’s 5 […]

April 13, 2025April 13, 2025Marketing, Retail

B2B Content With Sizzle

2025 has rattled retail and marketing teams. No matter what’s going on in the economy, 3 things are certain: 📣 You have […]

April 6, 2025April 6, 2025Change Management, Retail, Strategy

Retail in 2025: Porter’s 5 Forces

How is retail power shifting in 2025? The Porter’s 5 Forces model helps us clarify the effects of market volatility on global […]

April 1, 2025April 1, 2025Change Management, Retail, Retail Trends, Strategy

How Covid-19 Changed the Global Face of Retail. 5 Years Later We Check In

5 years ago, retail changed. The Covid-19 pandemic: 📈 Catapulted e-commerce as a retail essential🚗 Made curbside service a differentiator🌟 Turned store […]

March 27, 2025March 27, 2025Retail, Strategy

Q1 2025 Top Retail Trends Video

Q1 was WILD. Amid the upheaval in global retail and its effect on people, you’ll see pockets of growth and optimism. To […]

March 23, 2025March 23, 2025AI, Retail, Strategy

Q1 2025 Top Retail Trends

What happened in retail in Q1? (A lot!) What’s up: 🔺 Tariffs🔺 Supply chain shifts🔺 AI adoption🔺 Value-oriented retailers’ store counts What’s […]

March 19, 2025March 19, 2025Change Management, Retail, Strategy

Thank you Hudson’s Bay Company

354 years of retail. Here is a tribute to Hudson’s Bay Company and why this retail icon means so much. In addition, […]

March 15, 2025March 16, 2025AI, Retail, Strategy

2025 Retail Strategy Trends – Highlights Reel

2025 is … unusual. Retail and CPG leaders are scrambling to revise their 2025 business strategies amid shifting: 🌏 Political;💰 Economic; and🤖 […]

March 9, 2025March 9, 2025AI, Retail, Strategy, Tech

2025 Retail Strategy Trends

🎢 2025 is a rollercoaster for retail. For some, it’s thrilling; for others, it’s nauseating. See 5 retail strategy trends that affect […]

March 2, 2025March 2, 2025AI, Retail, Tech

3 Ways AI Meets Consumer Needs

AI helps retailers get closer to consumers. Watch how retailers in: 👚 Apparel🛒 Mass merchandise🍎 Grocery … apply AI to align with […]

February 27, 2025February 27, 2025Customer Experience, Retail, Strategy

Starbucks’ Retro Strategy

Starbucks reconnects with customers and its brand essence. Watch how the coffee giant’s new Back to Starbucks policies reflect: 💚 Customer-centricity💚 Connection💚 […]

February 17, 2025February 28, 2025Retail, Strategy

Retaliatory Tariffs Rattle Retail

You can’t spell retaliatory without retail. 🇨🇦 🇺🇸 What happens when a warm, mutually-beneficial trade relationship turns rocky? We’re already seeing hints […]

February 14, 2025February 28, 2025AI, Retail, Tech

Retail Tech Trends Highlights

Quick highlights reel! 🎬 Watch which technologies are retail priorities driving investment this year. https://www.youtube.com/shorts/poBTR2-XVzM For the full list of 2025 retail […]

February 10, 2025February 28, 2025Marketing, Retail

Which Super Bowl ads won?

📣 Several ads scored touchdowns during last night’s Super Bowl LIX. OVERALL TRENDSCompared to last year, we saw far more AI and […]

February 2, 2025February 28, 2025Retail, Strategy

Tariffs Rattle Retail

Even in chaos, there is opportunity. New U.S. tariffs affecting: 🇨🇦 Canada🇲🇽 Mexico🇨🇳 China … have rattled consumers, companies and governments alike. […]

January 30, 2025February 28, 2025Retail, Tech

2025 Retail Tech Trends – Highlights Reel

Which innovations will power retail this year? Watch this short video to see which technologies are retail priorities driving investment. https://www.youtube.com/shorts/uKaMqO68sQ0 For […]

January 22, 2025February 28, 2025AI, Retail, Retail Trends, Tech

2025 Retail Tech Trends

Ready for the blistering pace of retail innovation? This year’s top retail technologies include both apparent and emerging trends like: 🤖 AI, […]

January 10, 2025February 28, 2025AI, Finance, Retail, Strategy, Tech

2025 Retail PEST Analysis Highlights Video

🛍️ 2025 will be a lively year for retail! This 2025 Retail PEST Analysis highlights top trends shaking up global retail, which […]

January 7, 2025February 28, 2025Retail

Top Retail Expert 2025

🎉 Grateful to be named a Top Retail Expert again in 2025. ❤️ It has been an honor to learn from, collaborate […]

January 5, 2025February 28, 2025Retail, Strategy

2025 Retail PEST Analysis

Buckle up: 2025 will be a wild ride. Factors keeping retail CEOs up at night include rapid change and uncertainty of what’s […]

December 18, 2024February 28, 2025Retail, Strategy

Q4 2024 Top Retail Trends – VIDEO

Check out the top trends affecting global retail this quarter. 🎬 Watch this short clip to see what market factors are affecting: […]

December 8, 2024February 28, 2025Retail, Strategy

Q4 2024 Top Retail Trends

What happened in retail in Q4? What’s up: 🔺 Holiday deals🔺 AI’s ubiquity🔺 Social shopping (& more) What’s down: 🔻 TikTok’s leverage […]

November 16, 2024February 28, 2025Retail, Strategy, Tech

Retail & Tech Giants Align

Retail and tech leaders are entwined. While far from exhaustive, this high-level view of retail and tech giants shows how many of […]

November 10, 2024February 28, 2025AI, Retail

AI Permeates Global Retail

Why is AI a global phenomenon? In this final installment of a 3-part series, we examine AI’s international appeal in retail. Scroll […]

November 3, 2024February 28, 2025AI, Retail

AI Permeates Retail Processes

Does AI help retail CEOs sleep better at night? It just might, given how this innovation is so versatile, helping to boost […]

October 27, 2024February 28, 2025AI, Retail

AI Permeates Retail Categories

Across categories, AI permeates retail. Welcome to this first installment of a 3-part series on how artificial intelligence is revolutionizing the retail […]

October 14, 2024February 28, 2025Marketing, Retail

B2B Marketing in 2025

📣🛍 Which marketing trends will shake up retail in 2025? We’ve already started to see: 📅 Retail events come roaring back📱 Digital […]

October 4, 2024February 28, 2025Retail

Q3 Top Retail Trends – VIDEO

Which retail trends stood out in Q3? 📺 Watch this video for a glimpse of patterns that dominated headlines over the summer. […]

September 22, 2024February 28, 2025Retail, Strategy

Q3 2024 Top Retail Trends

What happened in retail in Q3? What’s up: 🔺 Investment in stores🔺 Retail media maturity🔺 AI’s ubiquity (& much more) What’s down: […]

September 9, 2024February 28, 2025Marketing, Retail

5 Ways Marketing is Evolving & What It Means for Retail

Marketing has changed. What worked 5 years ago or even 2 years ago in some cases no longer performs well. Scroll through […]

August 5, 2024February 28, 2025Retail Media

Speak the Language of Retail Media

Is retail media jargon foreign to you, too? It’s easy to feel overwhelmed and confused by all the unfamiliar terminology and acronyms. […]

August 4, 2024February 28, 2025CPG, Marketing, Retail Media

Endemic vs. Non-Endemic Brands – VIDEO

🔥 What’s hot in retail media in 2024? An emerging trend in retail media the growth of non-endemic brands. Walmart recently made […]

August 4, 2024February 28, 2025Retail Media

On-Site vs. Off-Site Retail Media – VIDEO

Brands are following consumers along the shopper journey. They’re buying retail media ads to reach shoppers and influence their purchase decisions. 🎬 […]

August 4, 2024February 28, 2025Retail Media

Online vs. Offline Retail Media – VIDEO

 📣🛍 Retail media helps brands follow consumers along their omnichannel journey. Yet many people think retail media strictly relates to digital ads. […]

August 4, 2024February 28, 2025Retail Media

Retail Media is on Fire! – VIDEO

Retail media is on fire! In this new video series, we’ll cover retail media basics then highlight leading players, top trends and […]

August 4, 2024February 28, 2025Retail, Sports, Tech

Mobile vs. Laptop Shopping

📱 Does mobile make us more impulsive? Compared to shopping on laptops, shopping on our smartphones can be a different experience. It […]

August 4, 2024February 28, 2025Retail, Tech

2024 Retail Tech Trends – VIDEO

Which tech trends are exploding in global retail? 🎬 Watch to see which innovations are fuelling growth, driving efficiencies and keeping up […]

August 4, 2024February 28, 2025Retail, Strategy

Retail Ecosystems Integrate

Welcome to the third and final installment of the 2024 Retail Strategy Trends series. 🌟 We examine how retail ecosystems – industry […]

July 29, 2024February 28, 2025Retail, Strategy

Media Becomes the Store

In part 2 of this 3-part series on 2024 Retail Strategy Trends, we examine how media is becoming the store. 🛍 To […]

July 22, 2024February 28, 2025Finance, Strategy, Tech

Retail TECHonomics

Welcome to part 1 of the 3-part 2024 Retail Strategy Trends series. The first trend we’ll examine is retail TECHonomics. 💰 Years […]

July 15, 2024February 28, 2025AI, Retail, Tech

AI in Retail – VIDEO

Why is AI everywhere in retail? 🎬 Watch this video to see which market factors (like margin pressures) have fuelled demand for […]

July 14, 2024February 28, 2025Marketing

Thank you! Milestone video

🎉 Grateful to reach this milestone … ❤️ Thank you to my LinkedIn followers around the world, including clients, colleagues, industry peers, […]

July 8, 2024February 28, 2025Retail, Strategy

Are Brands Ignoring the 50+ Crowd?

Are brands neglecting consumers aged 50+? 📈 According to Harvard University, just over 34% of the U.S. population is 50 or older […]

July 3, 2024February 28, 2025CPG, Private Label

Private Label Power VIDEO

Private labels, private brands, store brands, owned brands … Whatever you call them, they’re soaring in popularity right now. 📈 In the […]

July 2, 2024February 28, 2025Retail, Strategy

2024 Retail PEST Analysis Highlights

What’s really shaping retail strategy this year? 🎬 Watch this review of my 2024 Retail PEST Analysis from January to see which […]

June 21, 2024February 28, 2025Retail, Retail Trends

What retail trends dominated Q2?

What happened in global retail in Q2? 📺 Watch this short video for a glimpse of retail patterns that stood out in […]

June 17, 2024February 28, 2025Retail, Retail Trends, Strategy

Q2 2024 Top Retail Trends

What happened in retail in Q2? What’s up: 🔺 Private label love🔺 AI spices up grocery🔺 The retail party is still in […]

June 10, 2024February 28, 2025Retail, Retail Trends, Strategy

Mid-Year Review – 2024 Retail PEST Analysis

What factors shape 2024 retail strategy the most? So far this year, certain market factors have had a greater impact on retail […]

June 2, 2024February 28, 2025CPG, Private Label, Retail

Private Label Gains Power

Consumers’ appetite for private label keeps growing. Worldwide and across categories, more retailers are aligning their store brand strategies with consumer needs […]

June 2, 2024February 28, 2025Marketing, Retail, Retail Media

Retail Media Insights Panel

“All the retail stakeholder groups win” with effective in-store retail media. [37:35] Grateful to participate in ADvendio’s Retail Media Insights Panel: Exploring […]

April 30, 2024February 28, 2025CPG, Retail, Retail Trends

2024 Global Grocery Trends

What’s in store for grocery? Growth and agility. Notice how grocery retailers are investing in: 🍎 Boosting the top line with retail […]

April 23, 2024February 28, 2025AI, Retail, Retail Media, Sports, Strategy

Amazon SWOT Analysis 2024

Amazon keeps transforming global retail. 🛍 The global retail standards setter and e-commerce infrastructure builder also stays true to its customer obsession […]

April 10, 2024February 28, 2025AI, Retail, Strategy

Shopify SWOT Analysis 2024

Shopify empowers businesses to win in a digital economy. ❤️ Shopify loves entrepreneurs and has smashed barriers to entry so smaller sellers […]

March 26, 2024February 28, 2025AI, Private Label, Retail, Retail Media, Retail Trends

Q1 2024 Top Retail Trends

What happened in retail in Q1? What’s up: 🔺 AI’s popularity🔺 Private label sales🔺 The intensity of competition in global e-commerce What’s […]

March 20, 2024February 28, 2025Retail, Retail Media, Strategy

Kroger SWOT Analysis 2024

Kroger stays true to its roots in service and innovation. The Cincinnati superstar is the largest traditional supermarket company in the U.S. […]

March 5, 2024February 28, 2025Retail, Strategy

Target SWOT Analysis 2024

What makes Target so popular? For starters: 🎯 People-first leadership🎯 Powerhouse private labels🎯 An elevated store experience As consumers’ needs and the […]

February 26, 2024February 28, 2025Retail, Strategy

Walmart SWOT Analysis 2024

Walmart keeps winning. The most omnichannel retailer on the planet has made major moves in recent years and they are paying off […]

February 15, 2024February 28, 2025Marketing, Retail, Retail Media

VIDEO: Media Evolves, Retail Wins

🛍 Retail + media keep evolving … All eyes have been on advertising since Sunday’s Super Bowl.  It’s the perfect time to […]

February 12, 2024February 28, 2025Marketing, Retail, Retail Media, Sports

Which Super Bowl ads won?

Super Bowl LVIII had viewers glued to their screens. The nail-biting game, overtime drama and outstanding creative ads gave us lots to […]

February 6, 2024February 28, 2025Retail, Sports, Strategy

Game Time: Sports Energize Retail

Sports energize global retail. 🏈🛍 Ahead of Sunday’s Super Bowl, let’s look at how sports are fuelling excitement among consumers, retailers, brands […]

January 29, 2024February 28, 2025Retail, Retail Trends, Tech

2024 Retail Tech Trends

Retail doubles down on tech … A recent survey found retail executives expect technology investments to increase by an average of 10% […]

January 22, 2024February 28, 2025Retail, Retail Trends, Strategy

2024 Retail Strategy Trends

What’s driving retail strategy this year? It’s more than just AI and retail media. Major themes that weave through 2024 retail strategy […]

January 12, 2024February 28, 2025Retail

Thank You!

Grateful (and a bit woozy) to be named among RETHINK Retail’s Top Retail Experts for 2024. It’s an honor to be in […]

January 1, 2024February 28, 2025Retail, Strategy

2024 Retail PEST Analysis

What will keep retail CEOs up at night in 2024? As we ring in the new year, let’s examine macro factors affecting […]

December 10, 2023February 28, 2025Retail

Top Retail Trends in Q4 2023

What’s happening in retail in Q4 2023? What’s up: 🔺 Black Friday sales results🔺 Returns process innovation🔺 Channel blurring, as DTC shops, […]

November 13, 2023February 28, 2025Retail, Strategy

Retail’s Healthcare Expansion

Retailers expand into healthcare to earn a healthy bottom line. Last week, Amazon announced Prime members can access quality, convenient care through […]

October 29, 2023February 28, 2025Retail, Strategy

Retail Revenue Drivers for 2024 Growth

Topline growth protects retail margins. In 2024, more retail companies will sell to both B2C and B2B markets to diversify their revenue […]

October 23, 2023February 28, 2025*Lead Generation, *Thought Leadership, Marketing

Cost-Effective Marketing Practices

Make your marketing more affordable. Recent marketing layoffs and budget cuts have forced marketing teams around the world to do more with […]

October 17, 2023February 28, 2025Small Business

Happy Small Business Week!

How it all began … I always loved books (and dressing like a hoochie, apparently), so I feel grateful to celebrate 10 […]

October 9, 2023October 9, 2023Retail, Strategy

Retail’s B2B Growth Drivers

While consumer spending slows, B2B spending grows. Rising inflation forced retail CFOs to get creative and find new revenue drivers and efficiencies […]

October 1, 2023October 2, 2023Customer Experience, Retail, Tech

Amazon’s Just Walk Out Tech Takes Off

More physical stores are going frictionless. Amazon’s Just Walk Out tech has expanded beyond Amazon Go, Amazon Fresh and Whole Foods to […]

September 24, 2023September 24, 2023Retail, Strategy

Top Retail Trends in Q3 2023

These 5 trends shaped global retail over the summer. Big themes among them include: ⭐ COMPETITIVENESS: Companies invest in strengthening their competitive […]

September 15, 2023August 4, 2024Change Management, Marketing, Retail, Retail Media, Strategy

Retail Media – Looking Ahead

#30DaysofRetailMedia | Day 30: Retail Media – Looking Ahead Where is retail media headed? These 12 trends provide a hint of how […]

September 14, 2023August 4, 2024Brand, Change Management, CPG, Marketing, Retail, Retail Media, Strategy

Who Has Retail Media Power?

#30DaysofRetailMedia | Day 29: Who Has Retail Media Power? Retail media is magnetic … Around the world, the retail media space continues […]

September 13, 2023August 4, 2024Change Management, Marketing, Retail, Retail Media, Strategy, Tech

Retail Media PEST Analysis

#30DaysofRetailMedia | Day 28: Retail Media PEST Analysis What’s shaping retail media strategy? These external forces affect retail media stakeholders (retailers, brands, […]

September 12, 2023August 4, 2024Marketing, Retail, Retail Media, Strategy

Retail Media Partnership Trends

#30DaysofRetailMedia | Day 27: Retail Media Partnership Trends Partnerships help retailers go deeper into media … These retail media partnerships help retailers […]

September 11, 2023August 4, 2024Change Management, Marketing, Retail, Retail Media, Strategy

Retail Media Key Success Factors

#30DaysofRetailMedia | Day 26: Retail Media Key Success Factors What’s the foundation for retail media success? Key success factors include: 👁 Industry […]

September 8, 2023August 4, 2024Change Management, Customer Experience, Marketing, Retail, Retail Media, Strategy

Retail Media Risks

#30DaysofRetailMedia | Day 25: Retail Media Risks What threatens retail media success? 🚩 Resistance to change🚩 Silos within and across organizations🚩 Non-standardized […]

September 7, 2023August 4, 2024Brand, Change Management, CPG, Marketing, Measurement, Retail, Retail Media, Strategy

CTV Shakes Up Retail Media

#30DaysofRetailMedia | Day 24: CTV Shakes Up Retail Media Retail media plays a starring role in TV’s evolution. Retail media connected TV […]

September 6, 2023August 4, 2024Brand, CPG, Marketing, Retail, Retail Media, Strategy

Why Grocery is a Retail Media Magnet

#30DaysofRetailMedia | Day 23: Why Grocery is a Retail Media Magnet Why are brands gobbling up advertising in grocery? Factors like: 🍎 […]

September 5, 2023August 4, 2024Change Management, CPG, Marketing, Measurement, Retail, Retail Media

Stores Evolve With Retail Media

#30DaysofRetailMedia | Day 22: Stores Evolve With Retail Media Retail media is moving into stores. Here’s why. ❤️ We still love brick-and-mortar. […]

September 4, 2023August 4, 2024Brand, Marketing, Measurement, Retail, Retail Media

Retail Media Metrics

#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full […]

September 1, 2023August 4, 2024Customer Experience, Marketing, Retail, Retail Media, Strategy

Retail Media is All About the Data

#30DaysofRetailMedia | Day 20: Retail Media is All About the Data It pays to know the customer. Brands use a retailer’s first-party […]

August 31, 2023August 4, 2024Brand, Change Management, CPG, Marketing, Retail, Retail Media, Strategy

Retail Media Goes Full Funnel

#30DaysofRetailMedia | Day 19: Retail Media Goes Full Funnel Consumers’ omnichannel habits are disrupting marketing. The path to purchase is no longer […]

August 30, 2023August 4, 2024Brand, Change Management, CPG, Marketing, Retail, Retail Media, Tech

Ad Buying & Selling Evolve With Retail Media

#30DaysofRetailMedia | Day 18: Ad Buying & Selling Evolve With Retail Media Retailers are now media companies. More brands and agencies buy […]

August 29, 2023August 4, 2024Brand, Change Management, CPG, Marketing, Retail, Retail Media, Strategy

Retail Media Inspires Retailer-Brand Collaboration

#30DaysofRetailMedia | Day 17: Retail Media Inspires Retailer-Brand Collaboration The retailer-brand relationship keeps evolving from combative to collaborative. Companies are rethinking how […]

August 28, 2023August 4, 2024Change Management, CPG, Marketing, Retail, Retail Media, Strategy, Tech

Retail Media Sparks Restructuring

#30DaysofRetailMedia | Day 16: Retail Media Sparks Restructuring Global retail rethinks its marketing and tech infrastructure. 92% of brand advertisers and 74% […]

August 25, 2023August 4, 2024Brand, CPG, Marketing, Retail, Retail Media

Retail Media Reveals Marketing Silos

#30DaysofRetailMedia | Day 15: Retail Media Reveals Marketing Silos Retail media’s explosive growth prompts marketers to examine the status quo. PAIN POINTS […]

August 24, 2023August 4, 2024Marketing, Retail, Retail Media, Tech

Retail Media Fuels Global Growth

#30DaysofRetailMedia | Day 14: Retail Media Fuels Global Growth The global digital retail media advertising market hit $111 billion US in 2022, […]

August 23, 2023August 4, 2024Change Management, Marketing, Retail, Retail Media, Tech

Retail Media Leaders – Tech providers

#30DaysofRetailMedia | Day 13: Retail Media Leaders – Tech providers These tech leaders are connecting the retail media ecosystem. They have made […]

August 22, 2023August 4, 2024Brand, CPG, Marketing, Retail, Retail Media

Retail Media Leaders – Brands

#30DaysofRetailMedia | Day 12: Retail Media Leaders – Brands Who’s showing leadership among retail media advertisers? 🍏 Food & beverage💋 Health & […]

August 21, 2023August 4, 2024Marketing, Retail, Retail Media

Retail Media Leaders – Retailers

#30DaysofRetailMedia | Day 11: Retail Media Leaders – Retailers Who’s showing leadership in retail media? These global retailers. 3 key takeaways: 🛍 […]

August 18, 2023August 4, 2024Customer Experience, Marketing, Retail, Retail Media

Consumers’ Retail Media Needs

#30DaysofRetailMedia | Day 10: Consumers’ Retail Media Needs Consumers are the heart of retail media. Savvy, empowered and increasingly mobile, consumers can […]

August 17, 2023August 4, 2024Change Management, Marketing, Retail, Retail Media, Tech

Tech Providers’ Retail Media Needs

#30DaysofRetailMedia | Day 9: Tech Providers’ Retail Media Needs Tech providers are the digital backbone of retail media. A wide range of […]

August 16, 2023August 4, 2024Brand, Marketing, Retail, Retail Media

Brands’ Retail Media Needs

#30DaysofRetailMedia | Day 8: Brands’ Retail Media Needs Better reach, better results … Brands advertise across retail media to reach targeted consumers […]

August 15, 2023August 4, 2024Marketing, Retail, Retail Media, Strategy

Retailers’ Retail Media Needs

#30DaysofRetailMedia | Day 7: Retailers’ Retail Media Needs Why does it seem like every retailer is getting into retail media? Consider these […]

August 14, 2023August 4, 2024Change Management, CPG, Marketing, Retail, Retail Media, Tech

Retail Media Stakeholders

#30DaysofRetailMedia | Day 6: Retail Media Stakeholders It takes a retail media ecosystem … B2C and B2B stakeholder groups that collaborate to […]

August 11, 2023August 4, 2024CPG, Marketing, Retail, Retail Media, Strategy, Tech

Retail Media Glossary

#30DaysofRetailMedia | Day 5: Retail Media Glossary Are you fluent in retail media? I certainly wasn’t when I started studying this space […]

August 10, 2023August 4, 2024Brand, CPG, Marketing, Retail, Retail Media, Strategy

Endemic vs. Non-Endemic Brands in Retail Media

#30DaysofRetailMedia | Day 4: Endemic vs. Non-Endemic Brands in Retail Media Brands are positioning themselves along our shopping journey. Retail media advertising […]

August 9, 2023August 4, 2024Marketing, Retail, Retail Media, Tech

On-Site vs. Off-Site Retail Media

#30DaysofRetailMedia | Day 3: On-Site vs. Off-Site Retail Media Brands have a growing number of choices in where they advertise to reach […]

August 8, 2023August 4, 2024Marketing, Retail, Retail Media, Tech

Online vs. Offline Retail Media

#30DaysofRetailMedia | Day 2: Online vs. Offline Retail Media Retail media is omnichannel, as this snackable post shows. While many people think […]

August 7, 2023August 4, 2024Marketing, Retail, Retail Media

Retail Media is on Fire

#30DaysofRetailMedia | Day 1: Retail Media is on Fire 🔥 Welcome to this new series dedicated to examining retail media’s profound influence […]

June 26, 2023August 4, 2024Retail Trends, Strategy

Top Retail Trends in Q2 2023

What shaped 2023 retail strategy in Q2? Over the past 3 months, these trends have dominated global headlines. Big themes among them […]

June 20, 2023August 4, 2024Retail, Strategy

Retail Power in June 2023 – Porter’s 5 Forces

Who has retail power right now? This mid-year review of Porter’s 5 Forces shows retail stakeholders have retained their respective levels of […]

June 12, 2023August 4, 2024Retail, Strategy

2023 Retail PEST Analysis Mid-Year Review

What’s influencing retail strategy? Over the past 6 months, certain market factors have had an outsized effect on retail strategy, as noted […]

June 7, 2023August 4, 2024Retail, Strategy

Look How Far Amazon Has Come

Look How Far Amazon Has Come! From overcoming pandemic out-of-stocks to smashing Prime Day records and emerging as the biggest advertiser in […]

May 31, 2023August 4, 2024Retail, Strategy

Look How Far Target Has Come

Look how far Target has come! Since the pandemic started, Target has invested in delighting customers with: 🎯 Shop-in-shop excitement🎯 E-commerce efficiency🎯 […]

May 23, 2023August 4, 2024Retail, Strategy

Look How Far Walmart Has Come

Look how far Walmart has come! Since 2020, Walmart has shown strategic agility by adapting to consumers’ needs, competitors’ moves and market […]

May 15, 2023August 4, 2024Retail, Strategy

2023 Retail Risks

What risks do retail CEOs navigate? Overall, these 7 risks show how: ⚠️ AGILITY is required to keep up with these powerful […]

May 9, 2023August 4, 2024Retail, Retail Trends

Retail Theft on the Rise

Retail theft keeps rising. To protect employees, customers and property, more retailers are taking action to mitigate this costly industry risk. Shoplifting […]

May 1, 2023August 4, 2024Retail, Retail Trends

Latin America E-Commerce Explodes

Latin America’s e-commerce market is muy caliente. In this final post in a series on global e-commerce, we look at how e-commerce […]

April 24, 2023August 4, 2024Retail, Retail Trends

South Africa E-Commerce Matures

Mature e-commerce markets (US, UK and China) often grab attention. This second post in a global e-commerce series flips the map upside […]

April 11, 2023August 4, 2024Retail, Retail Trends

Ireland E-Commerce Soars

E-commerce is booming on the Emerald Isle This first post in a series on global e-commerce markets looks at the rise in […]

April 3, 2023August 4, 2024CPG, Private Label

Private Label’s Global Growth

Private labels keep growing more powerful. Sales of private label products are rising around the world, as consumers seek options for: ⭐ […]

March 25, 2023August 4, 2024Retail, Retail Trends, Strategy

Top Retail Trends – Q1 2023

What’s shaping 2023 retail strategy? So far this year, these 7 trends have dominated global headlines. Overarching themes include: ⭐ TECH: Retail […]

March 21, 2023August 4, 2024CPG, Marketing, Retail Trends

2023 Global Grocery Trends

Grocery shopping gets with the times. This year’s hottest grocery trends include: 🍎 Retail media networks🍊 Private labels🍌 Automation These trends directly reflect […]

March 18, 2023March 18, 2023Marketing

Meaty vs Snackable B2B Content

How hungry is your audience? Whether you create B2B content in-house, with ChatGPT or it’s done for you, match your content format […]

March 12, 2023August 4, 2024Retail, Tech

In-Store Tech Trends

What’s in store? Lots of tech. Stores keep getting smarter, as retailers around the world invest in in-store technology to improve: – […]

March 5, 2023August 4, 2024Retail, Strategy

Retail’s B2B Boom

Retail leaders are wooing B2B buyers. As consumer spending slows, retail leaders are catering to retailers’ and brands’ needs to fuel growth […]

February 26, 2023August 4, 2024Retail, Social Media

Social Shopping Evolution

E-commerce is getting more social. More retailers and brands align their online marketing with consumers’ habits to reach them where they already […]

February 20, 2023August 4, 2024AI, Finance, Tech

AI-Driven Cost Reduction

CFOs must love AI. Following last week’s post, AI in Retail, this visual shows how AI can cut costs across business functions.  […]

February 13, 2023August 4, 2024AI, Tech

AI in Retail

AI is revolutionizing retail. The global market for AI in retail is expected to reach $24 billion by 2028, rising by a […]

February 8, 2023February 8, 2023Strategic Communications

5 Steps to Make Your B2B Content More Strategic

Capitalize on the B2B boom (especially in retail tech). Use these best practices to align your B2B content with your overall business […]

February 8, 2023February 8, 2023Marketing

B2B Content With Sizzle

B2B is booming, especially in retail tech. Use these best practices as a checklist to connect with B2B buyers with content that […]

February 5, 2023August 4, 2024Marketing, Retail Media

Retail Media’s Global Appeal

Why did retail media networks top several 2023 trend lists? As consumer spending slows, more retailers now focus on selling advertising to […]

January 29, 2023August 4, 2024Retail Trends, Tech

2023 Retail Tech Trends

Retail tech is on fire. Themes among this year’s top retail tech trends include: PROTECTING PROFITS: Retailers and brands adopt innovations to […]

January 22, 2023August 4, 2024Retail, Strategy

Retail Power in 2023 – Porter’s 5 Forces

Retail power dynamics keep shifting … Over the past year: Inflation eroded companies’ and consumers’ purchasing power Employees swung from The Great […]

January 15, 2023August 4, 2024Retail, Retail Trends, Strategy

2023 Retail Strategy Trends

Retailers blaze a trail beyond traditional retail … This year, more retailers will fuel growth as they: Target B2B buyers with services […]

January 8, 2023August 4, 2024Retail, Retail Trends, Strategy

2023 Retail PEST Analysis

Which factors will influence retail strategy this year? POLITICAL: New global alliances and risks ECONOMIC: Slowdowns squeeze businesses and consumers SOCIAL: Anger […]

November 14, 2022August 4, 2024Retail, Retail Trends

2022 Retail Growth Trends

Retail’s bright spots … Amid reports of soft demand and retail layoffs, several areas show promise, including retail media and private labels. Notice […]

October 17, 2022August 4, 2024Marketing, Social Media

TikTok’s Meteoric Growth

In this second post in the series on retail’s marketing evolution, we examine TikTok’s meteoric rise in popularity. Within 5 years of […]

September 26, 2022August 4, 2024Marketing, Retail, Retail Media

Retail Media Networks

Retail media boom time … Although consumer spending has declined, retail media networks have emerged as a powerful B2B revenue driver. RETAILERS […]

September 19, 2022August 4, 2024Finance, Retail, Retail Trends

How Retail Businesses Adapt to Inflation

Retail companies react to inflation … In this series on inflation, we’ve already seen how rising prices change consumer behavior. Now we […]

September 12, 2022August 4, 2024Finance, Retail, Retail Trends

Inflation’s Big Impact

Inflation is shaping shopping. These recent statistics (and those below) show inflation’s: PERVASIVENESS, affecting most consumersPRESSURE on personal finance decisionsINFLUENCE on consumer […]

September 5, 2022August 4, 2024Finance, Retail, Retail Trends

Inflation Changes Consumer Habits

Inflation is everywhere. As the cost of living rises around the world, purchasing power declines and our money no longer stretches as […]

August 22, 2022August 4, 2024Retail, Retail Trends, Strategy, Tech

E-Commerce Catapults Forward

E-commerce keeps evolving. Last week we looked at how we’re still smitten by stores. Now let’s examine the effects of changing consumption […]

August 15, 2022August 4, 2024Retail, Retail Trends

We Still Love Stores

We adore what’s in store. Even as e-commerce booms, we’re still smitten by stores. Brick-and-mortar’s timeless benefits include: ❤️ Engaging our senses❤️ […]

August 8, 2022August 4, 2024Retail, Retail Trends

Physical Stores vs. E-Commerce

Skip the store (or get out & shop)? As our omnichannel habits evolve, are you more likely to: ⭐️ Escape your pandemic […]

July 25, 2022July 25, 2022Strategy

2022 Retail Strategy Trends Mid-Year Check-In

What’s driving 2022 retail business strategies? This final post in our mid-year check-in series reviews evidence of 2022 retail strategy trends. REAL […]

July 18, 2022August 4, 2024Retail, Retail Trends, Strategy

Retail 2022 – Porter’s 5 Forces Mid-Year Check-In

How has retail power shifted? This mid-year check-in shows some notable movements in recent months. BUYER POWER Consumers: Medium-High (vs. High in […]

July 11, 2022August 4, 2024Retail, Retail Trends, Strategy

2022 Retail PEST Analysis Mid-Year Check-In

A lot has changed in 6 months … This mid-year check-in on January’s 2022 Retail PEST Analysis reveals new market pressures and […]

June 21, 2022August 4, 2024Finance, Retail, Retail Trends

Rising Retail Costs

Retail costs keep climbing. After examining Profitability Pressures and Retail Revenue Drivers, it’s time to look at retail costs. As expenses mount, retailers and […]

June 14, 2022August 4, 2024Finance, Retail, Retail Trends

Retail Revenue Drivers

It’s time to grow the top line. As profitability pressures and retail costs mount, retailers and brands are getting creative at how […]

June 7, 2022August 4, 2024Finance, Retail, Retail Trends

Profitability Pressures

What’s squeezing retail profits? Several market factors keep retail CEOs and CFOs up at night, including: 🔹 Inflationary pressure🔹 Reduced consumption🔹 Supply […]

April 26, 2022August 4, 2024Retail, Retail Trends

Living Large: 2022 Luxury Trends

Bank on swank … Even as inflation soars, luxury shoppers still pamper themselves by investing in upscale brands. More notable trends: 🛍 […]

March 20, 2022August 4, 2024Retail, Retail Trends, Strategy

2022 Retail Risks

Retail gets riskier … Across retail categories, CEOs face complex market factors that affect their 2022 strategies. Consumers are also affected by […]

March 6, 2022August 4, 2024AI, Retail, Retail Trends, Tech

RoboLabor

Robots are transforming into retail associates. Rising demand for robotics is due to: ⭐️ Global e-commerce growth⭐️ Retail’s ongoing labor shortage⭐️ Consumers’ […]

February 21, 2022August 4, 2024Retail Trends, Strategy

Retail Partnership Patterns

Partnerships strengthen retail power. These patterns emerged across the recent Pandemic Partnerships series, which examined retail and tech giants Walmart, Instacart, Shopify, […]

February 6, 2022August 4, 2024Retail, Retail Trends, Strategy

Retail 2022 – Porter’s 5 Forces

Who has retail power? Market volatility continues to shift power across global retail players. Key success factors in 2022 include: ⭐️ Agility⭐️ […]

January 30, 2022August 4, 2024Retail, Retail Trends, Strategy

2022 Retail Strategy Trends

What’s fuelling retail strategy? Overall, companies are investing in a superior customer experience in 2022 through: RISK MITIGATION: Building local and global […]

January 23, 2022August 4, 2024Retail Trends, Strategy

Amazon’s Pandemic Partnerships

Titans of industry are teaming up. From cashierless coffee shops to sustainability stewardship, Amazon’s recent collaborations contribute to meaningful change in global […]

January 16, 2022August 4, 2024Retail Trends, Strategy

Target’s Pandemic Partnerships

Target partners with retail powerhouses. From retail giants to up-and-coming brands, these partnerships have inspired: 🎯 SHOP-IN-SHOP formats to reimagine the department […]

January 9, 2022August 4, 2024Retail, Retail Trends, Tech

2022 Retail Tech Trends

Tech moves retail forward. This year, innovations will make retail: ⭐ FRICTIONLESS: Smooth processes let shoppers skip the checkout line ⭐ FAST: […]

January 2, 2022August 4, 2024Retail, Retail Trends, Strategy

2022 Retail PEST Analysis

What factors will influence retail strategy this year? Overarching themes in this year’s PEST analysis include: Global systemic restructuring: Supply chains, infrastructure […]

December 12, 2021August 4, 2024Retail, Retail Trends, Strategy

Shopify’s Pandemic Partnerships

Partnering up as e-commerce evolves … Canadian e-commerce giant Shopify has boomed during the pandemic as it: 🛍 Connects sellers of all […]

December 6, 2021August 4, 2024Finance, Retail, Retail Trends

Value is in Vogue

Frugal is fashionable. 🔸 60% of U.S. Millennials live paycheck to paycheck🔸 49% of Americans across all cohorts live paycheck to paycheck🔸 […]

December 5, 2021August 4, 2024Retail, Retail Trends, Strategy

Instacart’s Pandemic Partnerships

Instacart is delivering the goods. Its pandemic partnerships reveal how the delivery star is taking on rivals like Uber and DoorDash by […]

December 2, 2021August 4, 2024Retail, Retail Trends, Strategy

Walmart’s Pandemic Partnerships

Walmart’s been busy hooking up. Collaborations keep strengthening the retail giant’s competitive position during the pandemic. As retail gets more digital and […]

November 21, 2021November 21, 2021Tech

REWIND – 2021 Retail Trends

What a year for retail tech! See how retail leaders have innovated this year. AUTONOMOUS VEHICLES Walmart launched a driverless truck pilot […]

November 1, 2021November 2, 2021Strategy

Target SWOT Analysis

Target is doing so many things right. Differentiating factors include: ⭐️ Happy, loyal associates⭐️ Powerful partnerships & private labels⭐️ A focus on […]

October 18, 2021October 18, 2021Industry Research, Strategy, Tech

Ultra-Fast Food

10-minute grocery delivery? The market for instant home delivery is booming in Europe and North America as e-grocery matures: 🍎 54% growth […]

October 12, 2021October 12, 2021Strategy

Walmart’s Partnerships Boost Retail Power

Walmart wants to win. Bold partnerships improve its competitiveness by accessing partners’ competencies, helping Walmart align with urgent market trends. Investing in tech […]

September 6, 2021September 7, 2021CPG, Industry Research, Retail, Strategy, Uncategorized

2021 Retail Risks

Retail’s getting riskier. Here are 5 risks that retailers, brands and their supply chain partners are trying to mitigate to ensure business […]

July 4, 2021July 10, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Jeff Bezos’ Retail Legacy

Jeff Bezos changed retail forever. By catering to us like royalty with tech-driven convenience and efficiency, Amazon’s founder: ⭐️ Raised industry standards⭐️ […]

June 21, 2021June 21, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Revisiting 2021 Retail Strategy Trends

It’s been a busy year in retail. Let’s see how these 2021 strategy trend predictions from December have come true so far. […]

June 14, 2021June 14, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Revisiting 2021 Retail Tech Trends

It’s retail tech’s time. A 39% YoY rise in U.S. e-commerce sales in Q1 ($196 billion vs. $141 billion) shows how much […]

June 7, 2021June 7, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Revisiting Retail’s Revolution

What keeps retail CEOs up at night … Let’s revisit this 2021 Retail PEST Analysis from January 2021 to capture today’s market […]

May 31, 2021August 4, 2024Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Retail Trends, Tech

1 Year Later – How Covid-19 Changed Global Retail

Retail looks different. Today marks one year since this piece initially went live, so let’s see which changes have stuck. LASTING CHANGES: […]

May 26, 2021May 26, 2021Brand, Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

E-Commerce as Entertainment

E-commerce and entertainment keep converging. Today Amazon announced it’s buying MGM Studios, as the line between merchandise and media consumption continues to blur. […]

May 24, 2021August 4, 2024Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Retail Media, Social Media, Strategic Communications, Tech

Livestreaming Enlivens Retail

Retail goes live to air. Livestreaming helps retailers and brands: – Interact with consumers in real time– Target relevant audiences– Fuel e-commerce […]

May 16, 2021May 25, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Fitness Invigorates Retail

Health drives global retail growth. The $1.5 trillion global wellness market boasts an annual growth rate of 5-10%. Consumers want to look […]

May 8, 2021May 8, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Sustainable Advantage

This Mother’s Day, retail celebrates Mother Earth. 73% of global consumers say they would change their consumption habits to reduce their environmental […]

May 2, 2021August 20, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

E-Commerce Fuels Stores’ Evolution

What’s in store? E-commerce’s influence. Online shopping growth has forced retailers to transform their brick-and-mortar stores into omnichannel assets. As e-commerce catapults […]

April 25, 2021April 25, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

Virtual Try-Ons: Try Before You Buy

Seeing is believing – and buying. To earn consumer trust and e-commerce sales, Retailers; Brands; and Tech companies … are investing in […]

April 18, 2021August 4, 2024Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Private Label, Retail

Private Label Power

The pandemic has made private labels extra popular. In 2020, the CPG industry grew >10% and private labels accounted for 18% of that […]

April 11, 2021April 11, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Ravenous for E-Grocery

We crave convenience. Consumers’ migration to e-commerce has made grocery the most exciting (& strategically significant) retail category, as: – Consumers desire […]

April 4, 2021April 4, 2021Change Management, CPG, Customer Experience, Industry Research, Retail

Delivering the Goods

The mall has arrived on our doorsteps. As e-commerce matures, we’ve seen remarkable growth in delivery services now that online shoppers expect […]

March 28, 2021August 30, 2021Change Management, CPG, Industry Research, Retail, Small Business, Tech

Porter’s 5 Forces: Retail 2021

Who has retail power? Porter’s 5 Forces model helps to explain market influences as retail undergoes tremendous upheaval. To manage fierce competition, […]

March 21, 2021March 21, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Home Sweet Home

There’s no place like home. A full year of working, learning and exercising at home has inspired us to reimagine our domestic […]

March 14, 2021February 3, 2022Brand, Change Management, CPG, Industry Research, Marketing, Retail, Small Business, Tech

COVID-19’s Retail Legacy

What. A. Year. Let’s look at COVID-19’s profound influence on global retail over the past 12 months, including 5 mega-trends. OVERALL THEMES: […]

March 7, 2021March 6, 2023CPG, Retail, Small Business

Ladies Who Launch

Women make their mark in business. In time for International Women’s Day, let’s celebrate women-owned businesses — and their growing influence. Notable […]

February 28, 2021March 1, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

2021 Retail Acquisitions

Retail companies go shopping … It’s barely March yet we’ve already seen intriguing retail acquisitions this year, as: – Amazon knows what […]

February 15, 2021June 15, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

China’s Retail Innovation

For a glimpse of retail’s future, let’s look at China. Since Friday kicked off the Lunar New Year, it’s the perfect time […]

February 7, 2021August 4, 2024Brand, CPG, Customer Experience, Industry Research, Marketing, Public Relations (PR), Retail, Sports

Super Bowl LV Marketing

It’s the biggest night in television. As consumers remain homebound, this Super Bowl Sunday will be a super-sized marketing moment. That’s because […]

January 31, 2021August 4, 2024Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Retail Trends, Tech

How Retail Giants Compete

Rivals reveal where retail is heading. This final post in a series highlights how Amazon and Walmart lead with their strengths to […]

January 24, 2021August 4, 2024Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Retail Trends

Walmart 2021 Strategy Diamond

Frugal is fashionable — and Walmart’s making moves to stay ahead. As value shopping and value-tier rivalry soar, this framework shows how […]

January 17, 2021August 4, 2024Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Retail Trends, Strategic Communications, Tech

Amazon 2021 Strategy Diamond

How Amazon keeps winning … As this framework (Hambrick & Frederickson’s Strategy Diamond) reveals, the e-commerce giant sets industry standards, dazzles consumers […]

January 11, 2021January 31, 2024Change Management, CPG, Customer Experience, Industry Research, Leadership Communications, Retail, Tools & resources

2021 Retail PEST Analysis

What keeps CEOs up at night … Retail companies’ C-suite teams juggle staggering complexity and ambiguity as they navigate market factors like: […]

January 10, 2021January 10, 2021Change Management, Customer Experience, Industry Research, Retail, Social Media, Tech

Why Tech is Winning

Revenge of the nerds? The 43% surge in the tech-heavy NASDAQ index in 2020 proves it pays to be digitally-savvy. That’s because, […]

January 3, 2021January 9, 2021Change Management, CPG, Industry Research, Marketing, Retail, Tech

2021 Retail Tech Trends

In 2021, e-commerce will catapult forward. The pandemic sparked a mass migration to digital to satisfy our basic needs, from food to […]

December 27, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Retail

2020 Bestsellers

Which products sold well in 2020? Pants? No way. High heels? So silly. Baby Yoda tree toppers? Now you’re talkin’! According to […]

December 13, 2020December 14, 2020Change Management, CPG, Customer Experience, Industry Research, Retail, Small Business, Social Media, Strategic Communications, Tech

2021 Retail Strategy Trends

What does 2021 have in store? Reinvigorating retail and getting closer to consumers are macro strategic trends we’ll see in the new […]

November 15, 2020January 9, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

2020 Retail Partnerships

Look who’s hooking up … These 2020 retail partnerships reveal where retail is heading, retailers’ strategic priorities and which core competencies matter […]

November 1, 2020May 20, 2021Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Social Commerce is the Future of Retail

Last week’s announcement of the new partnership between TikTok and Shopify dazzled global retail markets. This partnership unites social media, video and […]

October 21, 2020January 9, 2021Change Management, Customer Experience, Industry Research, Marketing, Retail, Tech

Walmart SWOT Analysis (Q4)

Walmart wants to win. This high-level SWOT analysis shows how Walmart has faced certain weaknesses to strengthen its competitive position during this […]

October 19, 2020January 9, 2021Case Studies, Change Management, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications

Amazon SWOT Analysis (Q4)

Profitable pivots: 2020’s COVID-19 curveball rattled even the biggest retail leaders. In this SWOT analysis check-in, we see how Amazon has responded […]

October 16, 2020January 9, 2021CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Why Small is BIG in 2020

Big retailers think small. As the 2020 holiday sales season kicks off, leading retailers seek nimble small businesses to give consumers what […]

October 1, 2020January 9, 2021*Lead Generation, Brand, Content Marketing, Customer Experience, Marketing, Public Relations (PR), Strategic Communications

7 Ways to Boost Brand Trust

At its core, brand trust is all about communication. Companies can gain a competitive advantage by embracing opportunities to share with honesty, […]

September 7, 2020January 9, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Global E-Commerce Boom

The future of retail is online. This year’s global pandemic has made e-commerce a retail necessity to connect companies and consumers. More […]

August 17, 2020August 4, 2024Customer Experience, Industry Research, Marketing, Private Label, Retail

Why Private Label’s Hot

Private label is on fire. McKinsey found 34% of consumers spent more on private label products during the pandemic, with 44% citing […]

August 9, 2020February 3, 2022Customer Experience, Marketing, Retail, Tech

Amazon Gets Intimate

Oh baby: Amazon is getting intimate with us. It could be the lockdown loneliness kicking in but I’m convinced that Amazon is […]

July 27, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Marketing, Public Relations (PR), Retail, Strategic Communications, Tech

2020 Retail Trends

According to Stats Canada, Canadians caused a 99% surge in online purchases between February and May, As e-commerce booms, here are some […]

June 28, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Marketing, Public Relations (PR), Retail, Strategic Communications, Tech

Amazon’s Path to Post-Pandemic Prosperity

This infographic’s alternative title could easily be Why Jeff Bezos Will be a Trillionaire Soon. Last week, Amazon went on a shopping […]

June 21, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications

Pandemic Bestsellers

Shopping habits shift: As we all know, panic in March led to out-of-stocks for items like flour, yeast and toilet paper as […]

June 15, 2020January 9, 2021*Thought Leadership, CPG, Customer Experience, Industry Research, Retail, Small Business, Social Media, Strategic Communications, Tech

E-Commerce Gets Spicy!

Today’s announcement of Walmart’s strategic partnership with e-commerce superstar Shopify is shaking up online shopping. Yet Shopify also recently made headlines for […]

June 14, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Marketing, Retail, Strategic Communications, Tech

E-Grocery Success Factors

Consumers crave convenience: 2020 is boom time for grocery retailers with robust e-commerce infrastructures. That’s because COVID-19 has shaped how we shop: […]

June 7, 2020January 31, 2024*Thought Leadership, Change Management, CPG, Industry Research, Internal Communications, Leadership Communications, Retail, Strategic Communications

2020 Retail PEST Analysis

What keeps CEOs up at night: Coronavirus impact, global recession, and mass protests and movements for starters. As this PEST analysis shows, […]

May 31, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Retail, Strategic Communications, Tech

How COVID-19 Changed the Face of Global Retail

COVID-19 has changed the face of retail. This year’s pandemic has affected retail companies across channels and around the world. This infographic […]

May 26, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Retail, Strategic Communications

2020 Retail Rumble

Forget crowdless UFC matches – 2020’s biggest rumble is taking place between retail giants Amazon and Walmart. Their arena is today’s unrelenting […]

May 19, 2020January 9, 2021*Thought Leadership, Case Studies, Change Management, CPG, Customer Experience, Industry Research, Retail, Strategic Communications

Is Walmart winning?

2020 SWOT analysis: Is Walmart winning? The world’s biggest retailer has shown surprising agility to serve consumers during the coronavirus crisis. The […]

May 10, 2020January 9, 2021*Thought Leadership, Case Studies, Change Management, CPG, Crisis Communications, Customer Experience, Industry Research, Leadership Communications, Retail, Strategic Communications, Tech

Is Amazon Pandemic-Proof?

Most retail companies are burning their 2020 business strategies. The coronavirus crisis has: – Left many independent retailers and brands insolvent– Prompted […]

May 8, 2020January 9, 2021*Thought Leadership, Change Management, Crisis Communications, HR Communications, Industry Research, Leadership Communications, Small Business, Strategic Communications

The New Skill Set

What Businesses Want (in a Pandemic)… Today’s devastating news that the U.S. jobless rate hit its highest level since the Great Depression […]

May 4, 2020January 9, 2021*Thought Leadership, Change Management, Customer Experience, Industry Research, Marketing, Public Relations (PR), Retail, Strategic Communications, Tech

Pandemic Power Play

By investing $4 billion of operating profit into its COVID-19 plan, Amazon is setting itself up for spectacular success that will last […]

April 28, 2020January 9, 2021*Thought Leadership, Change Management, Content Marketing, Industry Research, Marketing, Small Business, Strategic Communications, Tech

Pandemic-Driven Pivots

Creativity conquers chaos: This year, agile companies have shown profound resilience by reinventing themselves in response to the coronavirus pandemic. From beer […]

April 20, 2020January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Leadership Communications, Marketing, Measurement, Strategic Communications, Tools & resources

5 Steps to Make Your Communications Strategic

The coronavirus crisis has forced companies to adapt to new global market realities. Now marketing, communications and sales teams have an urgent […]

April 13, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Marketing, Retail, Strategic Communications, Tech

9 Tech Trends Taking Off Due to Coronavirus

Digital Renaissance: We’re in the midst of a massive, global shift toward the digital realm. Over the past two months, the coronavirus […]

April 7, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Retail, Tech

Amazon is Perfectly Positioned for a Pandemic

Infographic - Amazon is Perfectly Positioned for a Pandemic. Lisa Goller. lisagoller.com

It’s Amazon’s time: The coronavirus crisis is Amazon’s opportunity. The e-commerce giant is brilliantly positioned for this moment. Key trends driving Amazon’s […]

April 6, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Retail, Strategic Communications, Tech, Uncategorized

Coronavirus Fuels Hiring in These 6 Sectors

Recession-proof sectors: Although we’re all affected by profound changes due to the global coronavirus pandemic, certain industries are booming right now. Among […]

December 11, 2019January 9, 2021*Lead Generation, Content Marketing, Marketing, Small Business, Social Media, Strategic Communications

Save Time on Your Marketing in 2020

Delight your CEO (and make your competitors cry) by maximizing your marketing productivity in 2020. Create consumable content your audience craves by […]

November 18, 2019January 9, 2021*Lead Generation, Content Marketing, Marketing, Strategic Communications

Whole-Brain Content

The most effective content for sales balances left-brain logic (cold, objective facts) with right-brain emotion (warm, subjective feelings). Does your marketing appeal […]

October 1, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Industry Research, Marketing, Small Business, Strategic Communications

B2B Marketing for Lead Generation

B2B content marketing trends for lead generation sales 2019 2020 Lisa Goller

Content marketing trends to include in your 2019 and 2020 marketing strategies to sell to B2B buyers.

September 26, 2019January 9, 2021Uncategorized

4 Simple Ways to Grow Your Business

Proven marketing tips to stand out (even on a small budget!).

September 4, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Marketing, Small Business, Social Media, Strategic Communications, Tools & resources

B2B Strategic Communications Plan

B2B strategic communications plan to help marketing and communication teams align with their organization's big picture for superior ROI

Match your message to your big picture.

August 7, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Internal Communications, Leadership Communications, Marketing, Public Relations (PR), Small Business, Strategic Communications, Uncategorized

Strategic Content

Before you start drafting the content your next marketing campaign, make sure your message resonates and gets results. This handy resource for […]

May 29, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Marketing, Public Relations (PR), Social Media, Strategic Communications

Meaty vs. Snackable Content

Types of content marketing to create for thought leadership and lead generation

Create content your audience craves. Meaty content drives thought leadership; snackable content drives lead generation. How hungry is your audience for your […]

May 21, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Strategic Communications

How to Create Irresistible B2B Content

Even the dullest B2B topics can transform into riveting content your audience will actually want to read and share. These 3 proven […]

October 16, 2018October 16, 2018*Lead Generation, Content Marketing, Marketing, Strategic Communications

In-Demand Content

What your audience wants: Add these popular types of content to your 2019 content marketing strategy.

June 26, 2017June 4, 2019*Lead Generation, Content Marketing, Customer Experience, Marketing, Social Media, Strategic Communications

Know Your Audience

Know your audience: That’s the powerful marketing lesson from Irish rock band U2’s current Joshua Tree tour. Consider the contrast … 2014: […]

May 31, 2017January 11, 2019Content Marketing, Leadership Communications, Marketing

Passion = Purpose

October 27, 2016March 8, 2023Content Marketing, HR Communications, Industry Research, Marketing, Small Business

Proof the Freelance Revolution is Unstoppable

October is Small Business Month, so it’s the perfect time to acknowledge and celebrate a thriving entrepreneurial trend: the rise of the […]

June 28, 2016May 30, 2019CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Why E-Commerce Giants are Getting Physical

Physical stores for e-commerce companies

In May, e-commerce powerhouse Amazon announced it will open more physical stores, following the lead of online cosmetics brand Birchbox and online […]

February 23, 2025February 28, 2025AI, Customer Experience, Retail, Tech

5 Ways AI Helps Retailers Delight Customers

📈🛍️ AI use soars in retail. See why retailers and brands are turning to AI to accommodate different: 🍎👖 Retail categories💰🕰️ Consumer […]

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