5 years ago, retail changed.
The Covid-19 pandemic:
📈 Catapulted e-commerce as a retail essential
🚗 Made curbside service a differentiator
🌟 Turned store associates into heroes
While many changes have since reverted (such as directional floor markers in store aisles), several shifts (including cashless and contactless pay) remain.
How else did the pandemic change the face of global retail?
How Covid-19 Changed the Global Face of Retail. 5 Years Later We Check In
