Tag: CX

November 10, 2024November 10, 2024AI, Retail

AI Permeates Global Retail

Why is AI a global phenomenon? In this final installment of a […]

June 21, 2024August 4, 2024Retail, Retail Trends

What retail trends dominated Q2?

What happened in global retail in Q2? 📺 Watch this short video […]

January 1, 2024January 31, 2024Retail, Strategy

2024 Retail PEST Analysis

What will keep retail CEOs up at night in 2024? As we […]

October 9, 2023October 9, 2023Retail, Strategy

Retail’s B2B Growth Drivers

While consumer spending slows, B2B spending grows. Rising inflation forced retail CFOs […]

September 8, 2023August 4, 2024Change Management, Customer Experience, Marketing, Retail, Retail Media, Strategy

Retail Media Risks

#30DaysofRetailMedia | Day 25: Retail Media Risks What threatens retail media success? […]

September 7, 2023August 4, 2024Brand, Change Management, CPG, Marketing, Measurement, Retail, Retail Media, Strategy

CTV Shakes Up Retail Media

#30DaysofRetailMedia | Day 24: CTV Shakes Up Retail Media Retail media plays […]

August 28, 2023August 4, 2024Change Management, CPG, Marketing, Retail, Retail Media, Strategy, Tech

Retail Media Sparks Restructuring

#30DaysofRetailMedia | Day 16: Retail Media Sparks Restructuring Global retail rethinks its […]

August 25, 2023August 4, 2024Brand, CPG, Marketing, Retail, Retail Media

Retail Media Reveals Marketing Silos

#30DaysofRetailMedia | Day 15: Retail Media Reveals Marketing Silos Retail media’s explosive […]

August 18, 2023August 4, 2024Customer Experience, Marketing, Retail, Retail Media

Consumers’ Retail Media Needs

#30DaysofRetailMedia | Day 10: Consumers’ Retail Media Needs Consumers are the heart […]

August 10, 2023August 4, 2024Brand, CPG, Marketing, Retail, Retail Media, Strategy

Endemic vs. Non-Endemic Brands in Retail Media

#30DaysofRetailMedia | Day 4: Endemic vs. Non-Endemic Brands in Retail Media Brands […]

January 15, 2023August 4, 2024Retail, Retail Trends, Strategy

2023 Retail Strategy Trends

Retailers blaze a trail beyond traditional retail … This year, more retailers […]

September 12, 2022August 4, 2024Finance, Retail, Retail Trends

Inflation’s Big Impact

Inflation is shaping shopping. These recent statistics (and those below) show inflation’s: […]

September 5, 2022August 4, 2024Finance, Retail, Retail Trends

Inflation Changes Consumer Habits

Inflation is everywhere. As the cost of living rises around the world, […]

February 21, 2022August 4, 2024Retail Trends, Strategy

Retail Partnership Patterns

Partnerships strengthen retail power. These patterns emerged across the recent Pandemic Partnerships […]

February 6, 2022August 4, 2024Retail, Retail Trends, Strategy

Retail 2022 – Porter’s 5 Forces

Who has retail power? Market volatility continues to shift power across global […]

November 21, 2021November 21, 2021Tech

REWIND – 2021 Retail Trends

What a year for retail tech! See how retail leaders have innovated […]

July 4, 2021July 10, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Jeff Bezos’ Retail Legacy

Jeff Bezos changed retail forever. By catering to us like royalty with […]

June 7, 2021June 7, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Revisiting Retail’s Revolution

What keeps retail CEOs up at night … Let’s revisit this 2021 […]

May 31, 2021August 4, 2024Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Retail Trends, Tech

1 Year Later – How Covid-19 Changed Global Retail

Retail looks different. Today marks one year since this piece initially went […]

May 24, 2021August 4, 2024Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Retail Media, Social Media, Strategic Communications, Tech

Livestreaming Enlivens Retail

Retail goes live to air. Livestreaming helps retailers and brands: – Interact […]