June 14, 2021June 14, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech Revisiting 2021 Retail Tech Trends It’s retail tech’s time. A 39% YoY rise in U.S. e-commerce sales […]
April 25, 2021April 25, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech Virtual Try-Ons: Try Before You Buy Seeing is believing – and buying. To earn consumer trust and e-commerce […]
January 17, 2021August 4, 2024Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Retail Trends, Strategic Communications, Tech Amazon 2021 Strategy Diamond How Amazon keeps winning … As this framework (Hambrick & Frederickson’s Strategy […]