October 1, 2023October 2, 2023Customer Experience, Retail, Tech Amazon’s Just Walk Out Tech Takes Off More physical stores are going frictionless. Amazon’s Just Walk Out tech has expanded beyond Amazon Go, Amazon Fresh and Whole Foods to […]
June 20, 2023August 4, 2024Retail, Strategy Retail Power in June 2023 – Porter’s 5 Forces Who has retail power right now? This mid-year review of Porter’s 5 Forces shows retail stakeholders have retained their respective levels of […]
June 7, 2021June 7, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech Revisiting Retail’s Revolution What keeps retail CEOs up at night … Let’s revisit this 2021 Retail PEST Analysis from January 2021 to capture today’s market […]